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 Frequently Asked Questions (FAQ)

At what time can I check-in?
Check-in is possible from 16.00h.
 
Can I have an early check-in?
Checking-in earlier is only possible if the room is available. We can’t guarantee this.
 
What is the check-out time?
The check-out should be done before 11.30h.
 
What are the opening hours of the reception?
The reception is open 24/7.
  
Can the hotel easily be reached?
Yes, the hotel can be easily reached by car or by public transport.Are pets allowed in the hotel?
Pets are not allowed.
 
Is there a smoking policy?
Smoking isn’t allowed in the building.
 
What are the room facilities?
- Free WiFi
- Coffee- and tea
- Television
- Bathroom with bath tub or shower
- Bath amenities
- Toilet
- Working desk
 
Can I use internet in the hotel?
There is free internet access in the whole building.
 
Can I leave my luggage at the hotel?
Yes, the hotel has a complimentary luggage storage! You can leave your luggage at the reception before check-in and/or after check-out. However, please note that the hotel cannot be held responsible for any damage or loss of  luggage that may occur during storage. Luggage needs to be retrieved on the same day after check-out.